Week of September 4th, 2023
Your weekly source for RecOps articles, news, and more.
This community newsletter will share articles, images, graphics, and job openings/searchers in the RecOps space.
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Disclaimer: The views and opinions expressed in this article are those of the author, and they do not necessarily reflect the official policy or position of any other agency, organization, employer, or company. Assumptions made in the analysis are not reflective of the position of any entity other than the author. As critically-thinking professionals, these views are always subject to change, revision, and rethinking at any time. They are not to be held in perpetuity.
How RecOps Can Help with Candidate Psychology by Jeremy Lyons:
If you are in RecOps or a Recruiting Coordinator, design processes and templates with empathy in mind.
Actionable Steps:
Work with the recruiter and hiring manager to build a role-specific FAQ. In that FAQ include possible resources the candidate can use to prepare or questions they should anticipate receiving (you could even give candidates all the interview questions because they’d still need to answer them).
Build prep sessions into the interview process - These prep sessions don’t have to be very long. Luke Eaton does a fantastic job of giving a framework here.
Be empowered - If a candidate is asking questions that should be obvious, don’t be quick to judge them. You don’t know what is happening in their life and what this interview means to them. Your answering the question costs you time, yes, but the payoff is you are promoting accessibility.
Encourage the facts - Build out robust rejection reasons and then audit them. If you notice a trend where one is being used incorrectly, review the notes and make sure that the justification is grounded in the questions and the facts. If you see candidates being rejected based on information not shared in the interview, encourage clarifying interviews to clear up the facts.
What Got Me Thinking About This:
Back in May, I designed the graphic at the top for an article. After it came out, Jim Stroud invited me to speak about it on his podcast (Side note: definitely check out his podcast and newsletter - they’re fantastic). When I created it, I was at a different point in my full-time job search where each rejection felt deeply personal, and I was blaming myself. Behind the exterior, I had run out of two things at that time: hope and unemployment benefits. During interviews, I’m pretty sure interviewers could read that on my face even if I spoke with confidence.
I had a fantastic convo with Brian Fink the other day and he got me thinking about this: if you are employed, you interview differently. You have confidence because you might want the job you are interviewing for, but ultimately, if you don’t get it, you’re still employed and still have a paycheck from your current one. That amounts to a certain level of confidence since money has a profound impact on our lives and psychology. It acts as a shield of sorts and, similarly to winning, people tend to have more bravado the more they have of it (this clip from the first season of Billions says it all - strong language warning, just FYI) and know they can take more risks.
When you don’t have that fallback, though, you interview differently. You prepare differently. You write your resume differently. You answer interview questions differently and aim to give the interviewer the answer you think they want to hear over what you really want to say about it or know is the right way. You will also, as a candidate, overlook flags or possible warning signs of a toxic workplace because you just want the job and don’t want to ask a question that could be perceived as challenging.
One of the reasons I got into RecOps was I wanted to help change how clinical applying and going through the interview process felt. RecOps is a beautiful place where behavioral economics/psychology and technology meet. Most seasoned professionals in the field recognize the people part of that equation drives so much of what they do and try to design processes that help everyone, regardless of current employment or socioeconomic status. Even though it can be quickly forgotten, that is why interviewer skills training and structured interviews are so important. Both help remind interviewers that they are talking to people and evaluate the information being conveyed over inferences.
As Brian always says, “Be human.”
Articles / Clips
Articles
Jennifer Kurtz’s Discovering RecOps
Dan Goyeneche’s You Just Became a RecOps Leader. What Now?
Reports to Read
Cronofy’s Candidate Expectations Report 2023
Talent Board’s August CandE Pulse Results: We’ve Barely Made A Dent
Permanent Articles
Editor Note: If you hear of any articles, feel free to share in the comments! They will be featured in the upcoming week's edition. If you would like to submit your own article, reach out to hello@recopscollective.com.
Job Board
Outer Labs - Senior People Operations Specialist
BOLD - Talent Operations Specialist
EvenUp - Talent Operations Associate
Editor Note: We are not sponsored by nor affiliated with any of the above-listed companies so we have no financial incentive to share these roles. We are sharing these opportunities for the community and only post roles from the company's website. We encourage possible candidates to research each one as their inclusion does not mean we support the companies or their values. Here is the list to previously listed jobs, which may or may not be available
Additional Resource
ChartHop's PeopleOps Job Board will be a permanent fixture. (Disclosure: ChartHop is not paying for advertising space)
iCIMS's HR professionals job board aggregates all the HR jobs across their customers. (Disclosure: iCIMS is not paying for advertising space)
Denys Dinkevych's remote job board, which aggregates jobs from all the major ATS
Editor Note: If you hear of any roles, feel free to share in the comments! They will be featured in the upcoming week's edition.
Boolean Strings for Specific ATS Job Search
inurl:boards.greenhouse.io ("talent acquisition operations" OR "recruiting operations" OR “ta ops” OR "RecOps" OR "Recruitment Operations" OR "Recruitment Ops" OR "Recruiting Ops") remote OR virtual OR “work from home” OR anywhere
inurl:jobs.lever.co ("talent acquisition operations" OR "recruiting operations" OR “ta ops” OR "RecOps" OR "Recruitment Operations" OR "Recruitment Ops" OR "Recruiting Ops") remote OR virtual OR “work from home” OR anywhere
inurl:jobs.ashbyhq.com ("talent acquisition operations" OR "recruiting operations" OR “ta ops” OR "RecOps" OR "Recruitment Operations" OR "Recruitment Ops" OR "Recruiting Ops") remote OR virtual OR “work from home” OR anywhere
Modified Strings from Steve Levy
site:boards.greenhouse.io intext:”recruiting operations manager”|”recruiting operations”|”recruiting”|”talent acquisition operations manager”|”talent acquisition"
site:jobs.smartrecruiters.com intext:”recruiting operations manager”|”recruiting operations”|”recruiting”|”talent acquisition operations manager”|”talent acquisition"
site:jobs.lever.co intext:”recruiting operations manager”|”recruiting operations”|”recruiting”|”talent acquisition operations manager”|”talent acquisition"
site:myworkdayjobs.com intext:”recruiting operations manager”|”recruiting operations”|”recruiting”|”talent acquisition operations manager”|”talent acquisition"
site:icims.com inurl:jobs intext:”recruiting operations manager”|”recruiting operations”|”recruiting”|”talent acquisition operations manager”|”talent acquisition"
site:careers.peopleclick.com intext:”recruiting operations manager”|”recruiting operations”|”recruiting”|”talent acquisition operations manager”|”talent acquisition"
site:apply.workable.com intext:”recruiting operations manager”|”recruiting operations”|”recruiting”|”talent acquisition operations manager”|”talent acquisition"
site:*.taleo.net intext:”recruiting operations manager”|”recruiting operations”|”recruiting”|”talent acquisition operations manager”|”talent acquisition"
site:oraclecloud.com inurl:job intext:”recruiting operations manager”|”recruiting operations”|”recruiting”|”talent acquisition operations manager”|”talent acquisition"
site:jobs.jobvite.com intext:”recruiting operations manager”|”recruiting operations”|”recruiting”|”talent acquisition operations manager”|”talent acquisition"
site:*.teamtailor.com inurl:jobs intext:”recruiting operations manager”|”recruiting operations”|”recruiting”|”talent acquisition operations manager”|”talent acquisition"
site:*.recruitee.com intext:”recruiting operations manager”|”recruiting operations”|”recruiting”|”talent acquisition operations manager”|”talent acquisition"
inurl:careers intext:”intext:”recruiting operations manager”|”recruiting operations”|”recruiting”|”talent acquisition operations manager”|”talent acquisition" intitle:”recruiter|recruiting|talent|talentacquisition|operations"
#YourNextHire / People Looking In the Community
Instead of focusing on one person this week, let’s acknowledge the TA individuals at the following who are now in search of new roles:
Tomo
Crowdstrike
CaptivateIQ
Slalom
If you, or someone you know, is interested in being featured, use this form. Please only submit yourself.
Here is a Google Sheet View for a list of people previously featured and still looking,
🎉 Reminders 🎉
We accept community contributions. If you have anything to share or would like to write an article, reach out to Jeremy Lyons.
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Until next week 😊