Week of May 6th, 2024
Your weekly source for RecOps articles, news, and more.
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Cheers by Jeremy Lyons
Cheers is a lot of things. A popular sitcom from the 1980s: Yes. A word to express happiness and delight: Also yes. A culturally send off if you’re British? Check and check Is it a proper sign-off after delivering sad or negative news? Abso-fucking-lutey not.
Jeez, Jeremy, tell me how you really feel.
If you sign off an email after delivering negative news (e.g., an offer rescinding, a decline, a canceled interview, etc), it doesn’t matter how empathetic you’ve been through the entire interview process; you’ve just blown all of it up in one word and deserve every amount of vitriol coming your way. Remember, human emotion is the most combustible element on the planet. When you deliver negative news to a candidate, it isn’t about you or your public persona. It is about the person receiving what you have to tell them and you don’t know their situation. You don’t know if this news is their last hope at saving their house, car, or getting medicine.
Other reasons to not use it: you don’t know if the candidate is a recovering alcoholic, the phrase could be seen as a microaggression, etc.
So, are you encouraging people to deliver motion-less and robotic responses?
That isn’t what I’m saying at all. I’m just encouraging individuals to think diligently about their word choice and not try to reinvent the wheel with an unconventional sign off. A “sincerely” or “thank you for understanding” or “let me know if you’d like to discuss further” or “best” all work.
Should RecOps teams keep a list of approved sign-offs for their recruiting partners to use?
Hmm, interesting idea. I think it is certainly a wise one. I think giving a list of options to choose from helps maintain the careful balance between creativity and control. You never want your recruiting partners to hear "RecOps" and immediately think KRS-One as intro music. RecOps teams should 100% advocate for recruiters not having their complimentary close as part of their email signature to avoid any possible hiccups.
Was there a catalyst for all this by the way?
Yes, not only has it happened to me but I also saw it on this viral post. As a candidate advocate, I thought it was important to take a position.
Candidate Experience
RecOps - Your Friendly RecOps GPT Update
RecOps has handled thousands of prompts from folks. Thank you to all those who are using it and helping it learn.
Link: https://chat.openai.com/g/g-PDEG1n7fb-recops
Articles / Industry News
Articles/Graphics/Podcasts On Our Radar
Benjamin Sesser’s Do AE candidate’s ask interviewers more / less Qs based on gender? Why? Ben’s been sharing data from Brighthire for nearly a year now and the findings are always illuminating. I'm looking forward to seeing this expanded out to other roles, too.
Mike Joyner’s Difference between Recruiting Ops vs an Enablement team graphic
HR Brew’s What’s next for AI-enabled recruiting and talent acquisition?
Industry News (sorted alphabetically with space in the RecOps community in parenthesis)
Ashby (AiO) - AI-Powered Debrief Summaries, Integrations with Covey and Test Llama
eqtble (Analytics) - Integrating Data to Break Silos: Lessons from Venezuela's 8,573-Member Orchestra. 5 Signs Your Team Might Be Lost in the Woods
Dover (ATS) - RateMyJD product
JazzHR (ATS) - Create and import document templates in the Hub
Poetry (Enablement) - The Poetry Experience
Reimbi (Candidate Reimbursement) - The unexpected costs of NOT reimbursing job candidates for interview expenses
SeekOut (Sourcing) - Search the Way You Speak
SmartRecruiters (ATS) - How to Boost Hiring Efficiency with Improved Team Collaboration
TeamTailor (ATS) - How Recruiting Teams Can Make the Most of a Hiring Slowdown
Permanent Articles
Job Search
Here is the list of previously listed jobs which may or may not be available.
Additional Resource
ATS Specific Job Boards
iCIMS's HR professionals job board aggregates all the HR jobs across their customers
Workable’s job board aggregates all jobs for companies that use Workable
SmartRecruiters’ job board aggregates all jobs for companies that use SR
Denys Dinkevych's remote job board, which aggregates jobs from all the major ATS
TrueUp - Has a fantastic job board filled with information others don’t like the last time the company did a layoff, application experience based on the ATS, and more.
Boolean Strings for Specific ATS Job Search
We’ve consolidated our list of boolean search strings for RecOps professionals to make them easier for everyone. Check out the list here. Kaitlyn Elting also built a generator for you if you are worried about your attention to detail.
Thank you to Steve Levy for contributing so many wonderful strings and Gabi Preston-Phypers for QA help. Follow both of them for excellent boolean and sourcing content.
#YourNextHire / People Looking In the RecOps Community
Short Bio
I have been in Talent Operations for over 8 years. You can consider me a "TA Mechanic”, because I build, install, repair, and refine People & Talent programs to run like well-oiled machines. I specialize in DE&I, ensuring everyone involved in the programs I work with is having a good time.
List of roles you are looking for:
Director of Talent Operations, People Operations Director, People & Talent Operations Director
We’re excited to see that Jessica is going to be speaking at TechRecruit LA on June 5th.
Here is a Google Sheet View for a list of people who were previously featured and are still looking.
Events
Jobsync’s Data isn’t a Dirty Word in TA with Luke Eaton and Ben Abear
TeamOhana’s A new era in Finance & Talent: Operational excellence in headcount management
candidate.fyi’s Mastering The Art of Recruiting Coordination with Venus Li, Geva Whyte, and Brandon Sumner
Screenloop’s Candidate Experience: Tips You Can Implement Right Away!
🎉 Reminders and Disclaimers 🎉
If you’d like to contribute a job, an article (one you found or wrote), or you are a company and have a product update you want featured, contact Jeremy Lyons.
Please use this form if you or someone you know would like to be featured in our #YourNextHire section. The only condition is you are a RecOps professional.
Disclaimer #1: The views and opinions expressed in this article are those of the author, and they do not necessarily reflect the official policy or position of any other agency, organization, employer, or company. Assumptions made in the analysis do not reflect the position of any entity other than the author. As critically thinking professionals, these views are always subject to change, revision, and rethinking at any time. They are not to be held in perpetuity.
Disclaimer #2: We are sponsor-free. No company below has paid us to advertise their products or share their open jobs. If that changes, we will deliberately call out where we stand to benefit. Additionally, sharing these opportunities and information should not be read as support for these companies or their practices. Regarding jobs, we share these opportunities with the community and only post roles from the company's website. We encourage possible candidates to research each one, as their inclusion does not mean we support the companies or their values.
Until next week, Regulators 😊