Week of May 18th, 2026
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Musings on Change Management by Jeremy Lyons
This week I had the opportunity to join Michelle Yoshihara (Greenhouse) and Jakob Gillmann (HiPeople) on a webinar to discuss change management. Getting a few things out of the way:
Michelle is one of my favorite RecOps practitioners around and I learn something knew every time I get to chat with her.
Jakob and the HiPeople team have been putting on excellent webinars this year. I like that Jakob shows up with data to back up the talking points.
Now that those are out of the way, let’s get into it.
Change management is hard but it is also one of the biggest and most important things a RecOps person will do throughout their day and week. Change management done right feels smooth and easy, often unnoticed and forgotten despite the messaging and documentation in the lead-up. Change management done incompletely, on the other hand, is sandpaper.
Here are three thoughts I wanted to share post-webinar:
Change management isn’t as mechanical as it is presented - Unfortunately, many of us learn change management on the job. It is usually told to us as “Go and communicate this change.” So we write up an email or Slack message with an SOP so key dates and press send. Roll-out day comes, and suddenly you are flooded with messages about how no one knew, or people don’t understand. What went wrong? Well, change is hard, and not everyone is paying attention at all times, nor is perfect at all times. Maybe this is one reason AI increases efficiency, but whenever you are putting changes in place, be aware of all the information you are putting forward. Give the Why/context.
Who delivers the information is almost as important as the information itself - You know the adage “people buy from people”? People learn better from people they want to learn from. You can be an amazing RecOps person, but if the team doesn’t like you or respect your style, it doesn’t matter if you just walked in and said, “I’ve removed all your headaches through this one change, and everyone is getting a bonus for it.” People will have already tuned you out. Now, I’m not saying you have to be everyone’s best friend on the team, but you need to be someone worth listening to.
Design for all levels, not the top - The biggest mistake I see a lot of early RecOps practitioners make when it comes to change management is that they design the rollout and the comms for the team’s high performers and largely ignore the middle to bottom. The problem with this take is that you aren’t meeting the team where they are or making the change accessible. You don’t need to dive into how the sausage is made, but you need to make sure that all the changes feel tangible to everyone.
Weekly Survey
RecOps Collective Corner
RecOps, The GPT - Available in the OpenAI store and free to use.
Here is a small list of our offerings.
Articles / Industry News
📖 🎧 Individual or Group - Articles/Graphics/Podcasts/Posts On Our Radar (sorted by type)
Chris Mannion’s How to assess your personal and organizational AI readiness level (article)
Siadhal Magos’ Superpowered recruiters don’t automatically mean superpowered recruiting (blog)
📰 Vendor - Product Updates, Articles, Guides (sorted alphabetically)
Ashby (AiO) - - Product Updates: Default currency
Gem (AiO) - Product Updates: In ATS:Manage approvals directly from Slack, Automate emails when candidates advance to the next stage, Conditional offer sections for compensation, Optional scorecards for interviews, Share take home assessments via URL, Manually merge duplicate candidates, Disable stage-transition emails. In Sourcing: Exclude company industries and specialties in your search. In Talent Compass: Customize reports with enhanced date filters
GoodTime (Scheduling) - Article: Hiring Has a Coordination Problem — and It Costs More Than We Think
Juicebox (Sourcing/CRM) - Product Release: Juicebox Agents Upgrades: Autonomously reasoning through trade-offs during a search, Agents remember and learn what “exceptional” looks like for your team, Agents that adapt alongside changing role requirements, Personalized multi-step sequences in your company’s voice
Kyle & Co (Market Research) - Article: Big Agentic Announcements, TBD Agentic Outcomes:Why It’s Time to Step Back and Look at the Bigger Picture
Metaview (Agentic AI Hiring Platform) - Article: Superpowered recruiters don’t automatically mean superpowered recruiting.
SmartRecruiters (ATS) - Product Updates: May 2026
Permanent Collection
Recruiting Operations: Dictionary & Resources
Events
Through May 2026
Week of May 25th
Poetry’s Demo / Q&A with Wilson, ‘RPO Team of the Year’; The Talent Labs 2025
Recruiting Brainfood’s The Hire Standard: 2026 Benchmark Report
PromptMates’s How to Become a Talent Engineer with Viet Nguyen and Dan McCarthy
Week of June 1st
HiPeople’s TA Ops Enablement and Knowledge Management - How to make sure your work sticks, is repeatable and easy to discover.
Greenhouse’s Open for Ops (New York) - Live Feed
Talent AI Lounge’s On Device. Built for Real Work. An Evening at Google.
CandorIQ’s Position Management in Practice: Getting HR and Finance Aligned
Week of June 8th
Greenhouse’s Open for Ops (San Francisco)
Week of June 22nd
Metaview’s TA breakfast & workshop: Getting the most out of Metaview in LA
Scede’s Better signals, better hires: rebuilding trust in the AI Era
Week of August 24th
Week of September 7th
Job Search
Microsoft - Talent Enablement Leader - Culture & Employee Experience, Microsoft Security
Waymo - Senior Manager, Talent Acquisition Operations & Process Engineering
Vail Resorts - Sr. Analyst - International Programs & Global Mobility
Here is the list of previously listed jobs, which may or may not be available.
Additional Resource
We consolidated this section into job search resources on our Linktree.
Boolean Strings for Specific ATS Job Search
We’ve consolidated our list of Boolean search strings for RecOps professionals to make them more accessible for everyone. Check out the list here. Kaitlyn Elting also built a generator for you if you are worried about your attention to detail.
Thank you to Steve Levy for contributing so many beautiful and Gabi Preston-Phypers for QA help. Follow both of them for excellent Boolean and sourcing content.
#YourNextHire / People Looking In the RecOps Community
Ellie Davidson
Short Bio
Ellie has 8 years of experience building recruiting operations from the ground up at high-growth startups, including Harry’s and Axonius. She specializes in scaling systems, data infrastructure, and cross-functional processes, and has a passion for recruiting and people analytics — turning complex data into clear, actionable insights through dashboards and reporting. Ellie is actively seeking her next Recruiting or People Operations role where she can continue building, scaling, and driving impact.
Roles I’m Looking for:
RecOps
People Ops
Are you a RecOps professional looking for work? If you have 5 minutes, take the opportunity to complete this quick questionnaire. Not only will you be featured in an upcoming Roundup, it will also help us mention your name when people ask for referrals.
Here is a Google Sheet View for a list of people who were previously featured and are still looking.
🎉 Reminders and Disclaimers 🎉
If you’d like to contribute a job or an article (one you found or wrote), or if you are a company with a product update you'd like featured, contact Jeremy Lyons.
Please use this form if you or someone you know would like to be featured in our #YourNextHire section. The only condition is that you are a RecOps professional.
Disclaimer #1: The views and opinions expressed in this article are those of the author, and they do not necessarily reflect the official policy or position of any other agency, organization, employer, or company. Assumptions made in the analysis do not reflect the position of any entity other than the author. As critical-thinking professionals, these views are always subject to change, revision, and rethinking. They are not to be held in perpetuity.
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Until next week, Regulators 😊