Week of June 2nd, 2025
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The Case for Negative Case Studies
No one likes to dwell on mistakes and misery often loves company. The best lessons you will learn are in a defeat, not a win. However you’d like to think about it, defeat teaches a lot. Yet, it is hard to find that information unless you build relationships. Vendors won’t actively tell you why customers are churning because it would reduce a buyer’s faith in the product. Hiring managers won’t tell candidates why people fail on their teams. Candidates will obfuscate key points if they know it will hurt an employment decision.
Why are negative case studies needed in RecOps, though?
As much as we need the positives in RecOps (especially with how much pressure we get put under), we need to hear the negatives too. The negatives, like a photo, expose us to what we might be missing. They help fill in blanks too. Let’s say we want to go out and get a new tool. We review everything and see only positives. Then we get into references provided by the vendor, who promote it. Like with any reference, you want to hear a balance of both.
Why is this a broader problem?
Unfortunately, we haven’t figured out how to create comfort and openness when it comes to talking about the "negatives" constructively. We use the word constructively here because it is very easy to turn the negatives into a kvetchfest of epic proportions. So if you get the opportunity to have an honest conversation about negative feedback - take it. Don’t be afraid to learn from them.
Weekly Survey
RecOps - The GPT
RecOps - Available in the OpenAI store and free to use.
Articles / Industry News
📖 🎧 Articles/Graphics/Podcasts/Posts On Our Radar (sorted by type - Bolded denotes individuals)
Bain Capital Ventures’ Talent Tools are Leveling Up: Six Areas to Watch (article)
Cnect’s Candidate Ghosting Isn’t the Problem—Your Process Is (article)
John Vlastelica’s What Talent Leaders Need to Know — and Do — About the Upsurge in Candidate Cheating (article)
Luke Eaton’s Recruiters!! Where Do We Go With AI Screening Tools? (article)
Daniel Chait’s Greenhouse’s Real Talent announcement as Greenhouse’s solution to fraudulent candidates (post)
📰 Product News
Ashby (AiO) - New Feature: Choose which roles are eligible for referrals, Offer letter template controls
Brainner (Resume Screening) - New Features: Automation rules, downloadable candidate reports New Integrations: Workable, Zoho Recruit
Dover (ATS/Screening) - New Feature: Add job admins to hiring team. Announcement: AI Notetaker is now free.
Greenhouse (ATS) - New Feature: Dream job in MyGreenhouse
HiPeople (Assessments/Reference Checks) - New Feature: AI Resume Screening, anonymized candidate feedback
hireEZ (Sourcing/CRM) - AI Agents in Recruiting: Beyond Automation to Strategy course
Juicebox (Sourcing/CRM) - Product Updates: New Projects Dashboard, Email Signature Management, Evaluate More with Autopilot, Pause & Resume Sequences, Profiles can now be starred on shortlists, so they stay at the top of your list, See your ATS icon on the talent profile if they already exist in your ATS, One-click export to projects within your ATS, Unlock refreshed contact information from a profile if available, Attach files to notes on profiles and AI-powered note summarization
Open Org (Community) - Launches memberships with access to playbooks and thought leadership from top RecTech brands
Permanent Articles
Recruiting Operations: Dictionary & Resources
Events
Week of June 9th
Week of June 16th
Week of June 23rd
JobSync’s Roundtable: Your Questions Answered: How Will AI Change Recruiting Operations with Ben Abear and Jeremy Lyons
Week of July 21st
Week of September 29th
Week of November 3rd
Job Search
Here is the list of previously listed jobs, which may or may not be available.
Additional Resource
We consolidated this section into job search resources on our Linktree
Boolean Strings for Specific ATS Job Search
We’ve consolidated our list of Boolean search strings for RecOps professionals to make them more accessible for everyone. Check out the list here. Kaitlyn Elting also built a generator for you if you are worried about your attention to detail.
Thank you to Steve Levy for contributing so many beautiful and Gabi Preston-Phypers for QA help. Follow both of them for excellent Boolean and sourcing content.
#YourNextHire / People Looking In the RecOps Community
Short Bio
I’m a seasoned TA leader with 15 years of experience optimizing recruiting operations, managing global teams, and driving strategic hiring initiatives across corporate, tech, and field environments. I excel in process improvement, system implementation (e.g., Workday, CRMs), data analytics, and program development, consistently delivering high-impact results. I’m known for my collaborative leadership style and technical expertise, serve as a trusted partner to stakeholders and a strong advocate for candidate experience and operational excellence.
List of roles you are looking for:
Senior Manager or Director-level Recruiting Operations roles.
Will consider Recruiting leadership roles as well
Are you a RecOps professional looking for work? If you have 5 minutes, take the opportunity to complete this quick questionnaire. Not only will you be featured in an upcoming Roundup, it will also help us mention your name when people ask for referrals.
Here is a Google Sheet View for a list of people who were previously featured and are still looking.
🎉 Reminders and Disclaimers 🎉
If you’d like to contribute a job, an article (one you found or wrote), or you are a company and have a product update you want featured, contact Jeremy Lyons.
Please use this form if you or someone you know would like to be featured in our #YourNextHire section. The only condition is that you are a RecOps professional.
Disclaimer #1: The views and opinions expressed in this article are those of the author, and they do not necessarily reflect the official policy or position of any other agency, organization, employer, or company. Assumptions made in the analysis do not reflect the position of any entity other than the author. As critically thinking professionals, these views are always subject to change, revision, and rethinking at any time. They are not to be held in perpetuity.
Disclaimer #2: We are sponsor-free. No company below has paid us to advertise their products or share their open jobs. If that changes, we will deliberately call out where we stand to benefit. Additionally, sharing these opportunities and information should not be read as support for these companies or their practices. Regarding jobs, we share these opportunities with the community and only post roles from the company's website. We encourage possible candidates to research each one, as their inclusion does not mean we support the companies or their values.
Until next week, Regulators 😊